Editaway Client User Guide

All documents you send us and communications with us are strictly confidential.

Here goes…

Step 1. If you are a new, prospective client, please start by reading “Hey. Welcome to Editaway.” It’s helpful, but not the end of the world if you don’t read it. If you’re already a client, you can skip this step entirely.

Existing clients can start here with Step 2…

Step 2. Click on “Send Us a Document.” Fill out our form and attach the document you might want us to edit for you.

Step 3. We’ll email you a proposal including the cost of services we recommend and timing.

Step 4. You’ll accept our proposal, or not, via email back to us.

Step 5. If you approve our proposal, we’ll do the work and email you detailed, typed “edits” (comments and suggestions) that we believe will substantially improve the quality and effectiveness of your material.

Step 6. You’ll use the link PayPal invoice we send you to pay us via credit card or other means.  (This is our Accountant’s favorite step.)

Step 7. You then have 7 calendar days to talk to us – via telephone, Zoom or email – about any questions you may have.  In-person meetings are also possible depending upon your location relative to our base of operations in Columbia, Maryland.

Step 8. You’re so pleased with the work we’ve done, you send us additional business. Again and again.

That was easy.

We’re looking forward to hearing from you.  In the meantime, Contact Us anytime to discuss whatever you’d like to talk about.

If you need us to write something for us from scratch, please go to our sister website, Writeaway.us.


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